Frequently Asked Questions
     
 

How do I go about purchasing DataTrac Software Solutions?

Click on the links alongside to view your question

 

How can I Pay?

How many licenses do I need?

How much will DataTrac Software upgrades cost?

How much will support cost?

What are the minimum system requirements?


 

 


 How do I go about purchasing DataTrac Software Solutions?

Click here to send us an email, and we will call you to discuss your software needs

 How can I Pay?

you are able to pay us by:

   Credit Card*

   Internet Tranfer

   Cash

   Cheque*

 How many licenses do I need?

You are required to have a separate license for each system that the software has been installed on.  For more info on pricing, please refer to the Software Price List that you can access via the Main Menu on our Home Page.

 How much will DataTrac Software Upgrades cost?

When a new version of the software is released all the clients that are on the monthly service fee plan will receive the upgrades FREE of charge. Whether they are minor or major upgrades it remains FREE.

If you choose not to be on the monthly service fees you will have to pay for all upgrades and new features added to the software on a regular basis. The upgrade costs may vary from setup to setup, we will inform you on the costs when the updates are available

 How much will support cost?

Support is FREE to all DataTrac clients that are on our monthly service fee plan. Most of the support will be done by voice over internet. How ever if you are not on the monthly service fee plan support will cost you R200.00 plus VAT per hour or part thereof.

What are the minimum system requirements?

  Windows XP, Vista or 7
  Microsoft Outlook 2003 or 2007
  1.7 GHz Processor
  1 Gig RAM
  500MB Free Hard Disk Drive space

 
   
 

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